Privacy Policy

Tampa Studio Collective LLC (“TSC”, “we”, “us”) operates the studio at 12000 N Dale Mabry Hwy, Ste 222E, Tampa, FL 33618 and the website tampasc.com. This policy covers that website and the bookings made through it.

• Contact details — name, email address, and phone number you type into our contact form, booking wizard, or tour request.
• Booking details — the set you chose, date and time, session length, add-ons, guest count, and anything you write in a message or special-requests field.
• Payment information — handled entirely by Stripe. Card numbers never reach our servers; we receive only the payment status, the amount, and the last four digits shown on your receipt.
• Technical data — your IP address and standard server request logs, used to rate-limit our forms and block abuse.
• Session recordings — the audio and video we record for you during a booked session, plus any files produced from it.
• SMS consent — if you tick the box to receive text messages, we record that you consented, the exact disclosure wording shown to you at the time, the timestamp, and the number the consent applies to.

We do not ask for and do not want sensitive information — no health data, no government ID numbers, no precise location tracking.

• To answer your enquiry and schedule, confirm, and run your session.
• To take payment, issue receipts, and handle refunds under our cancellation policy.
• To deliver your recordings and any post-production work you ordered.
• To send booking confirmations, reminders, and service updates — these are transactional and you cannot unsubscribe from them while you have an active booking.
• To send marketing email about the studio, only if you opted in. Every marketing email has an unsubscribe link that works.
• To keep the site working and secure, and to meet tax and accounting obligations.

Text messages: we may call or text you about a booking you made. We do not send marketing texts unless you have separately agreed to receive them, and replying STOP ends them.

How you opt in. We text you only if you gave us a mobile number and ticked the SMS consent box on our booking form, or if you texted us first. The box is never pre-ticked. Consent to receive texts is not a condition of booking or purchase. We keep a record of the exact wording you agreed to, the time, and the number it applies to.

What we send. Appointment confirmations and reminders about sessions you booked, and replies to messages you send us. Message frequency varies, typically 2–4 messages per booking.

Automated messages and automated replies. Our messages are sent by an automated system. Replies you receive may come from an automated assistant or from a human member of our team. You can always reach a person at (813) 444-2343 or info@tampasc.com.

Our text-message number. +1 656-201-7020. Our voice line is (813) 444-2343.

Opting out. Reply STOP to any message to stop all texts. We will send one confirmation that you have been unsubscribed and then nothing further. Reply START to resubscribe. Reply HELP for help, or contact us at (813) 444-2343 or info@tampasc.com.

Rates. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

We do not share mobile information for marketing. No mobile information, mobile phone number, or SMS consent will be shared with or sold to third parties or affiliates for marketing or promotional purposes. Mobile numbers are disclosed only to the messaging providers who deliver our texts on our behalf, and only so that those messages can be sent. Those providers are contractually barred from using the numbers for their own purposes.

This site runs no advertising pixels, no analytics, and no session-replay tools. There is no Meta pixel, no Google Analytics, and no third-party tracking cookie set by us. Our fonts are served from our own domain, not a font CDN.

When you go to checkout you are handed to Stripe, which sets its own cookies for fraud prevention and payment security under Stripe's privacy policy. If that ever changes on our side, this section changes first and we will ask for your consent before any tracking loads.

We do not sell your personal information, and we do not share it for cross-context behavioural advertising. We use a small set of service providers who process data on our behalf:

• Stripe — payments and checkout.
• HighLevel (GoHighLevel) — our CRM, calendar, email automation, and the delivery of our text messages. Receives your mobile number and the message content.
• Resend — transactional email notifications.
• Vercel — website hosting and server logs.
• Google Workspace — our business email and calendar.
• Arismatic Studios LLC — our post-production partner, who receives your project details and footage only if you order a post-production package.

We will also disclose information where the law requires it, or to protect our rights, safety, or property.

If our business is sold or merged, customer information may transfer as part of that transaction. Mobile numbers and SMS consent are excluded from any transfer for marketing purposes, consistent with the section above.

What you record in our studio is yours. We do not publish, sell, or use your footage to promote the studio without your written permission. See our Terms of Service for the ownership terms.

We keep session files only as long as we need them to deliver and support your project. Ask us to delete your files at any time and we will — keep your own backup first, because deletion is permanent.

If you bring guests, you are responsible for telling them they are being recorded and for getting their agreement before the session starts. Florida requires all parties to consent to the recording of a private conversation.

• Booking and payment records: seven years, for tax and accounting.
• SMS consent records, including the disclosure text and timestamp: for as long as consent is active, then four years after it is revoked, as proof of the consent that existed.
• Text message content: twelve months.
• Contact-form enquiries and CRM contact records: until you ask us to delete them.
• Server and rate-limit logs: short-lived, cleared automatically.
• Session files: as described above — deleted on request.

Whatever state or country you are in, email info@tampasc.com and we will:

• tell you what we hold about you,
• correct anything that is wrong,
• delete it, unless we are legally required to keep a record of a transaction,
• send you a copy of what you gave us,
• stop marketing to you.
• stop texts — reply STOP to any message, at any time.

Deleting your information may still require us to keep certain records where the law requires it, such as tax records and proof of messaging consent.

We aim to respond within 30 days. We will not treat you differently for asking. If you are in the EU or UK, you also have the right to complain to your local data protection authority.

The site is served over HTTPS, form input is validated and rate limited, payment credentials are held by Stripe rather than by us, and access to our CRM is restricted to studio staff. No system is perfect; we cannot promise absolute security, but we will tell you promptly if a breach affects your information.

Our services are intended for adults. We do not knowingly collect personal information from anyone under 13. Guests under 18 may take part in a session only with a parent or guardian present, and the adult who booked is responsible for their consent. If you believe a child has given us information, email us and we will delete it.

If we change this policy we will update the date at the top of this page, and tell you directly if the change is significant. Questions, requests, or complaints: